Why you should not ask clients to send sensitive data by email
17 March 2025
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1 min reading time
Email is convenient, but convenience is not security.
When sensitive client data is involved, email introduces risks you cannot reliably control.
Key risks
- Most email systems are not truly end-to-end encrypted
- Mailboxes are common targets for phishing and account takeover
- Messages can be forwarded or sent to the wrong recipient
- Attachments are duplicated and retained outside your control
Compliance implications
Regulations such as GDPR require appropriate safeguards for personal data. If your workflow depends on unsecured email attachments, compliance becomes harder and risk increases.
Safer alternatives
Use secure portals and purpose-built encrypted document workflows. You gain better access control, stronger protection, and a more trustworthy client experience.