Why Doqubox?

Doqubox helps you securely request and store your clients' data.

What does Doqubox cost?

Doqubox is free to use for your contacts. Businesses pay a small monthly fee to securely send and request files.

Why shouldn't I just send files via email?

Email often travels unencrypted over the internet, making it unsuitable for transferring (sensitive) data. Additionally, Doqubox ensures that data doesn't unnecessarily remain with email providers and is automatically deleted.

I want to send a file to a company, how does that work?

You should have received a link from the company you want to send the file to. Click on the link and follow the instructions.

How can I request files from my clients?

Log in to your Doqubox account and click 'New Request'. Fill in the details and send the link to your client. You can even help your clients by specifying which files you'd like to receive so no files are accidentally forgotten.

How does Doqubox keep my data secure?

Doqubox exclusively uses European servers and employs end-to-end encryption. Documents are only decrypted at the sender's and recipient's ends. Additionally, data is automatically deleted after a certain period.

If I use Doqubox, am I compliant with GDPR?

Yes! That's one of the reasons to use Doqubox and offer it to your clients. Am I otherwise not compliant with GDPR? No, at least not if you request privacy-sensitive data via email.

What does Doqubox do with my data?

Doqubox offers a solution for businesses to handle their clients' data securely. We only facilitate the secure transfer of data, which is then immediately deleted.

Can I also send files securely with Doqubox?

Absolutely, with Doqubox you can send files where a code (second factor) is also sent to your client's mobile number. Only when the client has access to both the link from the email and the mobile number can the file be opened. After opening, the file is deleted and thus doesn't unnecessarily remain in the client's mailbox.

How can I use Doqubox?

Doqubox is an online service that you can use via your web browser. You don't need to install any software. You can use Doqubox on your computer, tablet, or smartphone.

How can I cancel Doqubox?

You can cancel Doqubox on a monthly basis. You can easily do this through your account settings.

What does end-to-end encryption mean at Doqubox?

It means that files are encrypted at the sender's end and only decrypted at the intended recipient's end. Even Doqubox cannot view the document contents.

Can I customize the Doqubox interface with my branding?

Yes! Doqubox offers the ability to add your own logo and brand colors to the platform, so you can create a professional experience that matches your company's identity.

How easy is it for my clients to use Doqubox if they're not tech-savvy?

Doqubox is designed to be user-friendly. Clients can easily upload and share documents with just a few clicks, making the process quick and hassle-free. You can also send reminders to ensure timely document submission.

Frequently Asked Questions